EICR Observation Codes: What Do They Mean for My Business?

What is an Electrical Installation Condition Report (EICR)?

EICRs is an important part of electrical safety, where landlords are responsible for ensuring that an occupied property has electrical installations that tenants can use safely. Since July 2020, all landlords are required to have an EICR in place and be able to provide it to their local authority, managing agent or tenant if they ask for it.

You get an EICR from the results of your Fixed Wire Testing. This legal document should contain the extent of the work, limitations, details of defects and potentially dangerous conditions, circuit charts, and the test results.

Once your Fixed Wire Testing is complete, you’ll then be provided with an EICR certificate in a printed or digital format, so you’ve got easy access to it when you need it.

To find out more about a Fixed Wire Test and your responsibilities as a business owner or landlord, head here.

What will the EICR show?

The Electrical Installation Condition Report will show the findings from the Fixed Wire Test and outline if your installation is safe for continued use. If the report doesn’t require investigative or remedial work, the landlord will not be required to carry out any further work.

Inspectors will use the following classification codes to indicate where a landlord must undertake remedial work.

  • Code 1 (C1): Danger present. Risk of injury (FAIL). The electrical inspector may make any C1 hazards safe or make temporary improvements to downgrade to a C2 before leaving the property.
  • Code 2 (C2): Potentially dangerous (FAIL). The electrical inspector may deem a defect with the potential to cause harm. In this case, urgent remedial action is required.
  • Code 3 (C3): Improvement recommended. Further remedial work is not required for the report to be deemed satisfactory.
  • Code Further Investigation (FI) (FAIL): Further investigation required without delay.



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What actions do I need to take based on the EICR observation codes?

Action will need to be taken almost immediately if an EICR contains a C1 or C2 code. The report will also state that the installation is unsatisfactory for continued use and requires immediate improvement.

If a C1 is found during testing, the electrician will often put temporary measures in place to make the dangerous installation safe or make a complete repair to rid the installation of the defect. Then, as is also the case with a C2 code, it will be the owner’s responsibility to organise a repair or replacement as soon as possible.

If an inspector identifies that further investigative work is required (FI), the landlord must also make this a priority to be carried out.

The C3 classification code does not indicate remedial work is required, but only that improvement is recommended. Landlords don’t have to make the improvement, but it would improve the safety of the installation if they did.

Occasionally, a C3 code may be deemed unsatisfactory because it doesn’t comply with current regulations but did comply at the time when it was.

In general, where there are only C3 observations listed, this will result in a satisfactory EICR being issued.

How we can help

We are a trusted, nationwide provider for all your fire and electrical safety needs.

To support you through your Fixed Wire Testing and EICR report, our qualified engineers will carry out the testing for you and provide you with a certificate. We’ll also be a phone call away for any additional support and advice.

Our end goal is to make sure your setting is safe and you’re meeting your legal obligations, but it doesn’t stop there. We also offer ongoing checks on all your fire and electrical equipment, so you have peace of mind that you’re in good hands.

We pride ourselves on providing our clients with a 100% reliable service. We uphold rigorous standards, and our processes are continuously audited to make sure that you receive the same quality service every time. We know our stuff and we’re here to put your mind at ease from the very start. To book an EICR report or for free advice, contact our service team here.